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Home > E-Banking > Telephone Banking

Telephone Banking

96198--Golden Phoenix Telephone Banking is the business service hotline launched by BRCB. It could provide 24 hours of safe, convenient, express and efficient service to all customers. By simply dial 96198, customers can enjoy various BRCB professional banking services such as account enquiry, transfer, investment and financing, and agency services through self-service voice system or call-center representatives. There are no extra fees except the intra-city telephone charges.

• Main Functions

• Application Process

• FAQs

• Charge Standard

• Security